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chargeback & collections manager

Henderson Harbor Group Paramus, New Jersey, United States Full-time $ 60000 - $ 75000 a year

Our client is a corporate apparel company that has been in business since 1896.  They work with the biggest retailers to push their apparel and footwear.  They are looking for a Chargeback & Collections Manager.  This individual will be responsible for efficiently managing a large amount of client accounts. You will engage clients in a positive and professional manner to ensure their accounts remain current. You will be tasked with developing strategies to reduce outstanding receivables.

Salary: $60k-$75k

Responsibilities:

  • Execute the day-to-day operations and responsible for all aspect of accounts receivable functions, including billings, cash postings, inquiries from internal and external customers, issue resolution, delinquent accounts, etc.
  • Drive performance metrics related to billing and collection including percent past due and Days to Pay.
  • Determine new customer's credit worthiness by analyzing and evaluating credit applications
  • Negotiate with customers to offer alternative terms of payment if they are deemed not credit worthy
  • Follow and enhance the collection escalation and credit policy.
  • Review and ensure proper recording and application of payments
  • Collect on invalid chargebacks
  • Research chargebacks resulting from non-compliance as well as chargebacks relating to terms of sale

Requirements:

  • 2-5 years Chargeback/Accounts Receivable/Collections experience is a must
  • Very strong Excel skills